Refund Policy

Advertiqo Global is dedicated to delivering high-quality digital marketing and website development services to our clients. We understand that situations may arise where a client needs to cancel a project or request a refund. Please review the following refund policy to understand our procedures and guidelines regarding refunds:

1. Service-Specific Refund Policies:

  • Website Development: Clients who cancel a website development project before any work has commenced are eligible for a full refund of any payments made. Refunds for projects in progress will be evaluated on a case-by-case basis, with any applicable fees deducted.
  • Digital Marketing: Refunds for digital marketing services will be assessed based on the stage of the campaign and the extent of work completed. Partial refunds may be granted if services have not yet been fully delivered.
  • 2. Cancellation Fees:
  • A cancellation fee may be applicable if a client terminates a project or service contract prematurely. This fee covers administrative costs and any work already completed by the Advertiqo Global team. The amount of the cancellation fee will be specified in the contract or service agreement.
  • 3.Refund Timeline:
    • Upon approval of a refund request, clients can expect to receive their refund within 3 working days. The timeline may vary depending on factors such as payment method and administrative processing.
    • 4.Non-Refundable Items or Services:
      • Certain expenses or services may be deemed non-refundable, including domain registrations, third-party services, or any custom work that cannot be repurposed or resold.
      • 5. Conditions for Refund Eligibility:Clients may be eligible for a refund under the following conditions:
        •  Dissatisfaction with the delivered work.
        • Failure to meet agreed-upon deadlines or quality standards.
        • Breach of contract by Advertiqo Global.
        • Refund requests must be submitted in writing and include a detailed explanation of the reason for the request.
        • 6. Communication and Dispute Resolution:

          • Clients should contact our customer service department to initiate a refund request or discuss any issues related to refunds. We are committed to resolving disputes in a fair and timely manner, prioritizing customer satisfaction.
          • 7. Legal Considerations:

            • This refund policy complies with all relevant consumer protection laws and regulations. Advertiqo Global reserves the right to update or modify this policy at any time without prior notice.
  1. Advertiqo Global
  2. 27-02-2024

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Throughout the entire process, you can expect open and effective communication with our team, ensuring you are always informed about the progress and enabling you to collaborate with us in refining and adjusting strategies as necessary.